Returns & Exchanges
At CollectibleXchange, we strive to ensure every piece of sports history meets your expectations; however, if you are not satisfied, we offer a 30-day return window for most authenticated memorabilia and apparel.
Initiate Your Request
Contact our support team with your order number and clear photos of the item and its Certificate of Authenticity (COA) to begin the verification process.
Secure Packaging
Carefully repackage the collectible in its original shipping materials to ensure it remains protected from damage during transit back to our facility.
Ship the Item
Affix the provided return shipping label and drop the package off at any authorized carrier location, ensuring you keep a copy of the tracking number for your records.
Inspection and Refund
Once our experts confirm the item's condition and tamper-proof hologram integrity, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing